ONLINE SESSIONS

Terms and Conditions

  • Cancellation Policy
  • Rescheduling and Holidays
  • Payment

Terms and Conditions overview

Cancellation Policy

For less than 24 hours’ notice I charge the full session fee

For less than 48 hours, half the session fee

For less than a week’s notice I charge a fee of £20.00.

The maximum number of cancellations are 2 within any month period.

Rescheduling and Holidays

If you need to reschedule a session, I ask for at least a week’s notice. I will endeavour to find a replacement for a session you cannot make, but I can’t guarantee this.

I will give you advance notice of holidays and ask you to do the same.

 

Payment

Couples Therapy Fees – Full price

Cost for 50 minutes

Initial session £40

Other sessions £80

Payment is by electronic bank transfer in advance of each session or in advance of a series of sessions if you prefer.

Couples Therapy Fees – Concession

I carry 2 low cost places where the fee is negotiable for those experiencing financial hardship. If you need this, please ask if a place is available.


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READ ABOUT HELEN MASON